Douglas Enrollment Center
Global Entry Enrollment Center
Current Wait Time
Based on appointments in the last 90 days
This is the typical wait time without using our service to secure earlier appointments through cancellations
Current Available Appointments
Get notified when earlier appointments become available
Location Map
Global Entry Application Process
Get expedited customs clearance when returning to the United States
Submit Your Application Online
Visit the DHS Trusted Traveler Program website to apply:
https://ttp.cbp.dhs.gov/Wait for Conditional Approval
Processing times vary from 24 hours to several months. You'll be notified by email once your application is conditionally approved.
Schedule Your Interview
This is where we can help! New appointments become available daily when others cancel or reschedule.
Directions
Starting on November 06, 2023, The Douglas Global Enrollment Center new hours of operation will be Wednesday through Saturday from 9am to 5pm (ARIZONA/MST). Closed on Federal Holidays. WALKINS AVAILABLE during business hours. Enter the CBP Commercial Facility located on 1st and Pan American Avenue. Approach the Security Guard at the entry gate. DO NOT USE GPS. GPS may direct you into Mexico. Please view the attached map with correct route to the Douglas Enrollment Center. From Pan American Avenue turn left on 3rd Street. Turn right on H Avenue. Turn right on 1st Street. The gated Commercial Facility will be on the left immediately following the intersection of 1st Street and Customs Avenue.
Important Notes
Report to Office #1304, located adjacent of the Commercial Processing Office. All Interviews are conducted in person. If you are not going to make it for your appointment. Please call or log into your account to reschedule.