Current Wait Time

Based on appointments in the last 90 days

No appointments available

This is the typical wait time without using our service to secure earlier appointments through cancellations

Current Available Appointments

Get notified when earlier appointments become available

No appointments currently available

Location Map

Global Entry Application Process

Get expedited customs clearance when returning to the United States

1

Submit Your Application Online

Visit the DHS Trusted Traveler Program website to apply:

https://ttp.cbp.dhs.gov/
2

Wait for Conditional Approval

Processing times vary from 24 hours to several months. You'll be notified by email once your application is conditionally approved.

3

Schedule Your Interview

This is where we can help! New appointments become available daily when others cancel or reschedule.

Directions

The Charlotte CBP Global Entry Enrollment Center is in the International Arrivals Area, on the lower level; the closest parking is the hourly parking deck. Upon entering the terminal, via the Skywalk from the fifth floor of the hourly parking deck, go down two levels for Arrivals. Look for the “Snap food on the go” vending machines at the end of the hallway. Once there, head to the right where you will see a sign for “Bag Claims E.” Continue to walk straight until you see the large sign that says “All Arriving International Flights.” Turn left and proceed down the hallway that says, “Arriving International Flights DO NOT ENTER.” At the end of the hallway, before the double doors, there will be a freestanding Global Entry sign pointing toward the office on the right. NOTE: Charlotte Douglas Airport is currently under construction; if you have been to the enrollment center in the past, things are drastically different. Please excuse the appearance on your walk to the office.

Important Notes

Please visit the airport’s website at www.cltairport.com for detailed parking information; the closest parking is the Hourly lot as it is directly across from the building. NOTE: The Charlotte CBP Global Entry Enrollment Center does not validate parking. Masks are optional. Passport and Driver's License/ Proof of Residency are required.