Terms of Service
By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this service.
1. Acceptance of Terms
By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement.
2. Description of Service
We provide a service that helps users track and receive notifications about available appointment slots at enrollment centers. The service includes email notifications, web interface access, and related features as described on our website. We operate independently and are not affiliated with or endorsed by any governmental agencies or programs.
3. User Obligations
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the confidentiality of your account
- You agree not to use the service for any illegal or unauthorized purpose
- You understand that you can stop receiving notifications at any time by removing your location alerts from the dashboard
4. Managing Your Notifications
You have full control over the notifications you receive from our service. To stop receiving notifications for any location:
- Visit your dashboard on the home page
- Find the location alert you wish to remove
- Click the remove/delete button for that location
- Once removed, you will no longer receive any notifications for that location
You can remove all notifications by removing all location alerts from your dashboard. This will immediately stop all notifications (browser, email, and SMS) associated with your account for those locations.
5. SMS Notifications and Consent
5.1 Premium Plan SMS Features
Users who purchase our Premium plan have access to SMS notifications. By selecting the Premium plan, you explicitly consent to receive SMS notifications related to your appointment tracking services.
5.2 Types of SMS Messages
- Appointment availability alerts
- Changes to your tracked appointment slots
- Important updates about your selected enrollment centers
- Security notifications and verification codes
- Service updates that may affect your appointment tracking
5.3 Opt-in Process
Your consent to receive SMS notifications is obtained through:
- Selecting the Premium plan during signup or upgrade
- Providing your phone number during the Premium plan activation
- Confirming your opt-in through our double opt-in verification process
5.4 Frequency of Messages
Message frequency varies based on:
- Your selected notification preferences
- Availability of appointment slots at your chosen locations
- Important account or service updates
5.5 Opt-out Options
You can opt-out of SMS notifications at any time by:
- Updating your notification preferences in your account settings
- Contacting our customer support
5.6 Data Usage and Privacy
Your phone number and related data are:
- Used for sending appointment-related notifications and related services
- Stored securely in accordance with our Privacy Policy
- Never shared with third parties for marketing purposes
5.7 Service Providers
We use a third-party SMS service provider and a email service provider. By consenting to receive SMS notifications, you also agree to the handling of your phone number and related data by our service provider in accordance with their privacy policy.
5.8 Changes to SMS Services
We reserve the right to modify or discontinue SMS notifications at any time. We will notify you of any material changes to these services via email or through our website.
6. Service Limitations
While we strive to provide accurate and timely information, we cannot guarantee the availability of appointment slots or the accuracy of the information provided by enrollment centers.
7. Payment Terms
Some features of our service require payment for a specific duration of access. All payments are processed securely through our payment provider. Our Pro and Premium plans provide access to their respective features for the specified duration of time purchased. These are one-time payments, not subscriptions, but they do expire after the purchased time period.
8. Data Privacy and Usage
We maintain minimal user data, specifically:
- Email address for account access and notifications
- Phone number (only if provided for SMS notifications)
- All payment information is handled directly by our payment provider
We do not collect, store, or sell any additional personal information. We do not share or sell any user data with third parties for marketing or other purposes.
9. Disclaimer and Limitation of Liability
Our service is provided "as is" and "as available." We:
- Cannot guarantee the availability of appointment slots
- Do not control or manage the actual appointment system
- Cannot promise that notifications will result in successful appointment bookings
- Are not responsible for any costs, losses, or damages related to appointment availability or booking
We strive to provide accurate and timely information but cannot be held liable for any inability to secure appointments, system downtime, or notification delays.
10. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our website.
11. Contact Information
If you have any questions about these Terms, please contact us at support@wealert.co
12. Governing Law
These terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
13. Entire Agreement
These Terms constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have had between us regarding the service.
Last updated: 1/22/2025
See also our Privacy Policy