Current Wait Time

Based on appointments in the last 90 days

14 days

This is the typical wait time without using our service to secure earlier appointments through cancellations

Current Available Appointments

Get notified when earlier appointments become available

No appointments currently available

Location Map

Global Entry Application Process

Get expedited customs clearance when returning to the United States

1

Submit Your Application Online

Visit the DHS Trusted Traveler Program website to apply:

https://ttp.cbp.dhs.gov/
2

Wait for Conditional Approval

Processing times vary from 24 hours to several months. You'll be notified by email once your application is conditionally approved.

3

Schedule Your Interview

This is where we can help! New appointments become available daily when others cancel or reschedule.

Directions

Hours of operation: 8:00am to 3:30pm M-F Holidays are closed. The Enrollment Center is located at Chicago's O'Hare International Airport, Terminal 5, Lower Level. If Terminal 5 parking is full, then Park at Terminal 3. Take the tram to Terminal 5, take the stairs/elevator down to the lower level (arrivals). Turn Left and look for the Global Entry Sign just past McDonalds, follow it to Carousel 12 and you will see the Global Entry Enrolment sign on the wall. Check in at the window through the doorway.

Important Notes

CHICAGO ENROLMENT CENTER IS BY APPOINTMENT ONLY, THERE ARE NO WALK-INS AVAILABLE. ****REQUIRED DOCUMENTATION**** Please note that all Global Entry applicants are required to bring the following documents to their interview. (1) ALL applicants are required to bring their VALID Passport Booklet. Applicants who have additional citizenships are to bring the countries passport(s) if valid. (2) Proof of Residence – If the address on your Driver’s License is not current, please bring another proof of address (e.g., utility bill, bank statement, mortgage or lease statement, etc.) (3) U.S. Lawful Permanent Residents are required to bring their Lawful Permanent Resident card (I-551). (4) If you are not a U.S. Citizen or Permanent Resident, you are required to bring proof of status (e.g., Visa [may be attached to an expired passport], Employment Authorization Form, Form I-797 Notice of Action, Form I-94, Student Sevis Form I-20, etc.).