Lansdowne (Thousand Islands Bridge)
Global Entry Enrollment Center
Current Wait Time
Based on appointments in the last 90 days
This is the typical wait time without using our service to secure earlier appointments through cancellations
Current Available Appointments
Get notified when earlier appointments become available
Location Map
Global Entry Application Process
Get expedited customs clearance when returning to the United States
Submit Your Application Online
Visit the DHS Trusted Traveler Program website to apply:
https://ttp.cbp.dhs.gov/Wait for Conditional Approval
Processing times vary from 24 hours to several months. You'll be notified by email once your application is conditionally approved.
Schedule Your Interview
This is where we can help! New appointments become available daily when others cancel or reschedule.
Directions
The first step in the process is the Canadian interview, IN CANADA (your appointment time), and the second step in the process is the United States interview, IN THE UNITED STATES. YOU HAVE TO COMPLETE BOTH THE CANADIAN AND UNITED STATES INTERVIEWS TO COMPLETE THE INTERVIEW PROCESS!! Location of the Canadian interview (THE FIRST STEP): CANADA TO ENROLLMENT CENTER (Canada)- From 401 take Exit 661 to Highway 137 South, cross of the Canadian span of the Thousand Islands Bridge on to Hill Island. When you come off the bridge proceed to the CBSA Port of Entry. Duty Free is on the right, Park in the designated parking area on the left, where the Nexus signs are. NEXUS Enrollment Center is on the 2nd Floor of the CBSA Port of Entry. USA TO ENROLLMENT CENTER (Canada) - Take Interstate 81 North to Canadian Border. (Note: Please allow time for CBSA inspection.) Once admitted to Canada, park in the designated parking area. NEXUS Enrollment Center is on the 2nd floor of the CBSA Port of Entry. Location of the United States interview (THE SECOND STEP): 46735, I-81 # 1, Alexandria Bay, NY 13607 Directions to Alexandria Bay, NY location: Physically located on Wellesley Island, NY, United States. FROM CANADA (every applicant will be arriving from Canada) Leave Canadian Enrollment Center, head to Highway 137 South to the US Border. After completing immigration/customs inspection, park in the designated location (you will be directed to Secondary Parking) and enter the Passenger Processing Center by using the double glass doors at the main building (glass wall next to primary). Please look for the sign in sheet on the left counter, sign in and take a seat, and wait patiently.
Important Notes
GLOBAL ENTRY APPLICANTS please report to Alexandria Bay Port of Entry (U.S. side) only for your interview. NEXUS APPLICANTS please report to CBSA Lansdowne first for your interview and then when finished please report to CBP Alexandria Bay for your second interview. Please bring a copy of proof of NEXUS appointment. Proof of Citizenship (BIRTH CERTIFICATE! Valid Passport, Enhanced Drivers License, Drivers License), PROOF OF EMPLOYMENT (Pay Stub, Company ID Card, etc) plus, ALL other documents you used on your application (Original Documents, NO Copies). PLEASE NOTE: If you have a CRIMINAL RECORD or a PARDON, you must bring the court documents or pardon paperwork with you.