Current Wait Time

Based on appointments in the last 90 days

22 days

This is the typical wait time without using our service to secure earlier appointments through cancellations

Current Available Appointments

Get notified when earlier appointments become available

No appointments currently available

Location Map

Global Entry Application Process

Get expedited customs clearance when returning to the United States

1

Submit Your Application Online

Visit the DHS Trusted Traveler Program website to apply:

https://ttp.cbp.dhs.gov/
2

Wait for Conditional Approval

Processing times vary from 24 hours to several months. You'll be notified by email once your application is conditionally approved.

3

Schedule Your Interview

This is where we can help! New appointments become available daily when others cancel or reschedule.

Directions

Located at the Port Of Palm Beach Cruise Terminal - **NOT AT PBI AIRPORT** . From I-95 - Head EAST on Exit 76 Blue Heron Blvd (2.7mi) // Turn RIGHT (south) onto Broadway Ave (0.8mi) // Turn LEFT onto E. 11th ST (0.2mi). Proceed straight to open parking lot across from 6 story building. Park facing water. Enter through glass double-doors under green awning. Elevator opens promptly at 12:00pm to the 3rd floor. *Note* - If using an Apple Phone for GPS directions, use Google Chrome browser for navigation not Safari. Waze is also another option. Welcome to the West Palm Beach Global Entry Enrollment Center.

Important Notes

Each applicant must schedule a separate interview. You will need to bring all of your valid passport(s) - USA & Foreign, and one other form of identification, such as a driver’s license or State ID card to your interview. Minors can use a birth certificate as a secondary form of ID, if no state ID is available. If you are a lawful permanent resident, you must present your machine readable permanent resident card as well. If you possess a valid USA Visa in an expired foreign passport, you will need that as well. Welcome to the West Palm Beach Seaport Global Entry Enrollment Center (EC). Global Entry hours of operation at the West Palm Beach EC are 1200-1600. Appointments are available from 1200-1500 (12:00pm-3:00pm). We accommodate Walk-Ins from 1500-1600 (3:00pm-4:00pm) daily 7 days a week- Excluding Federal Holidays.